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PRESS COVERAGE

WHAT OUR CLIENTS SAY ABOUT US.

Deanna H.

Car Repair

5/5

Just wanted to say thank you so much for the work on my car. It runs and sounds brand new! I appreciate the loaner and great communication throughout the process!

Evi I.

Car Repair

5/5

Amazing work on my Truck done at this location. All issues found were described and gone over with me, and any questions I had about those issues always got answers. It was amazing service as well as timely, and I'm definitely a life-long customer! Their biggest concern was my safety and that's what I look for when I go anwhere for repairs. Thankyou!!

Michael E.

Car Repair

5/5

Went to Artty's about a air conditioning/heating repair in my truck. It was a excellent shop with a friendly and caring staff. The service was amazing!! I will be returning in the very near future for additional work on my truck, (I live a hour away from Arttys but it will always be worth the trip because I will have the peace of mind the work will be done properly). A+ Auto Shop.

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Customer Service

Customer Service, Coatesville, PA

Today’s cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner’s manual to learn about the vehicle’s systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don’t ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it’s been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don’t rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.