Code of Ethics

Code of Ethics

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PRESS COVERAGE

WHAT OUR CLIENTS SAY ABOUT US.

Deanna H.

Car Repair

5/5

Just wanted to say thank you so much for the work on my car. It runs and sounds brand new! I appreciate the loaner and great communication throughout the process!

Evi I.

Car Repair

5/5

Amazing work on my Truck done at this location. All issues found were described and gone over with me, and any questions I had about those issues always got answers. It was amazing service as well as timely, and I'm definitely a life-long customer! Their biggest concern was my safety and that's what I look for when I go anwhere for repairs. Thankyou!!

Michael E.

Car Repair

5/5

Went to Artty's about a air conditioning/heating repair in my truck. It was a excellent shop with a friendly and caring staff. The service was amazing!! I will be returning in the very near future for additional work on my truck, (I live a hour away from Arttys but it will always be worth the trip because I will have the peace of mind the work will be done properly). A+ Auto Shop.

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Code of Ethics

Code of Ethics, Coatesville, PA

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer’s property while in our possession.
  • To maintain a system for fair settlement of customer’s concerns